Testimonials

I have both listed and sold new homes for Sapphire Homes NW. I have been selling and listing New Homes since 1988, working with several new homebuilders. What I appreciate most about Sapphire Homes is their commitment to their tag line, "Built to Last." Most folks never get to see what is behind the walls, but these homes are built very well. Two other areas that are important to both me and my clients are effort and customer service. The effort that Sapphire goes to to make a sale happen and make it a good experience, they are very fair to deal with. This is unusual for most homebuilders, in my opinion. Next is what happens after the sale, customer service and follow up are the best I have experienced. With other homebuilders, customer service is often an afterthought and it means I have to hound them to satisfy my clients. This is not the case with Sapphire, they get it done, they want satisfied customers and they do deliver. I highly recommend Sapphire Homes if you are looking to purchase a new home.

I represented the builder as his listing agent on a new construction community of 9 homes. The entire experience was great from beginning to end. We discussed from the beginning expectations and communicated well during the entire process. He was very open to collaboration of ideas to increase marketing and was willing to spend a few dollars to market and build his brand and at the same time we worked to sell the community at a rapid pace to make all parties involved happy.

My new home built by Sapphire is of the highest quality and I love the design finishes. The owner/builder and his staff have been incredibly responsive and helpful with any issues that have arisen. It's obvious that a lot of time, care, and experience went into the process of building my home and the rest of our community.

I'm a very happy customer of Sapphire Home! Great builder. Highly recommend. Excellent quality. Beautiful design. All questions are always answered & help received.

We purchased our house from Sapphire during early 2016 but just recently moved in. We could't be more happier with Sapphire's utmost services and professionalism. Their response is always prompt and their service satisfactory. Highly recommended!!

Superb experience! Astounding quality home, professional team, great customer service and timely responses! You won't be disappointed! We are thrilled with our new home that Sapphire Homes built!

I have just passed the one-year anniversary of owning a home in Lakeview Vista built by Sapphire Homes. My experience with Sapphire has been so positive that I wanted to write this unsolicited letter to any future homebuyers considering purchasing a home built by this company.

There are two areas where I believe Sapphire stands out from other companies. The first is the quality of their construction. My husband and I have been so impressed with the design and quality of our beautiful home. We love everything from the exterior choice of colors and materials to small, thoughtful interior details like lights along the stairways that activate when it’s dark. When we inspected the house in preparation for any repairs needed at the end our one-year warranty period, we found only minor problems like nail pops and small cracks due to normal settling. All of these issues were addressed in a timely and professional manner. We recently contacted PSE to conduct an energy audit of our home and this is what the technician had to say in his report:

“It is fairly evident, beyond the age, that your house is very air tight. Mastic on the ductwork indicates careful attention to a commonly leaky area. Double pane vinyl windows with double hung cellular blinds and 2x6 walls all indicate a high quality wall envelope. Because your house is well sealed, mechanical assistance is required to maintain healthy air quality inside. Continuous ventilation of a small crawlspace is intended to keep moisture issues away.”

We are pleased that Sapphire’s attention to detail also extends to making their homes as energy efficient as possible.

Perhaps my highest praise, however, is for the company’s fantastic customer service. Every question or problem we have had has been addressed quickly and professionally. Angela Schmeil, in particular, is very responsive and helpful. Not only does she schedule any work needed in a timely fashion, but also we greatly appreciate that she keeps us in the loop regarding timing of when work will take place. Everyone we have met who works for Troy and Angela Schmeil has impressed us with his friendliness and professionalism.

We have been incredibly happy in our Sapphire home and I expect that you will feel the same should you decide to buy one, too.